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For all withdrawal requests, please log in to the account management centre.
We will aim to process all Withdrawal requests received before 15:00 GMT on the same day. Any withdrawal request received after this time will be processed the next day.
You cannot use third-party deposit methods to fund your account! You can deposit only with a deposit instrument in your name.
We will always return funds to the initial source used for deposit, where possible.
Withdrawal by bank wire transfer usually takes from 2-4 working days to reach your bank account, once being processed from us. We will usually process a withdrawal in the next 24 hours after request where possible. If we need further information from you that may delay the processing of funds from our end.